Professional Services
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Employability Practitioner
View: Employability PractitionerThis Employability Practitioner – Level 4 programme is designed for practitioners delivering employability support within a range of organisations.
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Customer Service Specialist
View: Customer Service SpecialistDesigned for aspiring customer service professionals, this programme is designed to help you develop the skills you’ll need to specialise within this field.
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Customer Service Practitioner
View: Customer Service PractitionerThis Customer Service Practitioner – Level 2 programme is designed to help you develop the skills you need to deliver high quality customer service, whether from the workplace, digitally or in the customer’s own locality.
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Credit Controller / Collector
View: Credit Controller / CollectorThis Apprenticeship Credit Controller / Collector – Level 2 apprenticeship would suit individuals working within credit management. Typical duties could include processing credit applications, agreeing credit terms and/or payment arrangements, invoicing, monitoring payment, allocating and reconciling cash and debt support.
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Business Administrator
View: Business AdministratorThis Business Administrator – Level 3 programme is designed to help you build the skills you need to develop, implement, maintain and improve administrative services, contributing to business efficiency.
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Associate Project Manager
View: Associate Project ManagerThis programme is designed to develop a range of project management skills to ensure successful project outcomes, including schedule and resource management, budgeting and cost control, planning and governance and risk and issue management.
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Advanced Credit Controller
View: Advanced Credit ControllerThis programme will enable learners to practise proactive and complex interaction with customers who are high risk due to having multiple debts.
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