Duration: Typically 12 months plus an additional 3 months EPA
Level: 3 Apprenticeship
Location: England
Who is this programme for?
The programme would suit individuals who:
- Aspire to build a career in Information and Communication Technology.
- Are currently employed in ICT roles and seek to enhance their skills.
- Have a foundational understanding of ICT and wish to progress to an advanced level
Programme Overview
This programme develops the knowledge, skills, and behaviours required to operate effectively in an ICT environment, focusing on delivering high standards of technical expertise and problem-solving in a variety of ICT roles.
Participants will gain an in-depth understanding of areas such as:
- Cybersecurity and data protection.
- IT systems configuration and troubleshooting.
- Networking fundamentals, including basic LAN and WAN setups.
- Software development principles and coding practices.
- Database creation, management, and optimisation.
The programme provides learners with opportunities to work on practical projects, enhancing their skills in real-world contexts.

Key learning outcomes:
Participants will develop the ability to:
- Diagnose and resolve ICT-related technical issues efficiently.
- Install, configure, and maintain ICT systems and networks.
- Implement cybersecurity measures to protect systems and data.
- Use programming languages to create or enhance software applications.
- Apply industry-standard practices to manage databases and improve system efficiency.
Suggested progression route:
Learners who complete this programme can progress to:
- Level 4 ICT Professional or Network Engineer Apprenticeship.
- Specialist certifications in cybersecurity, cloud computing, or software development.
Regions served:
- England
Professional recognition and certification:
Upon completion of the programme, participants will gain:
- A nationally recognised Level 3 ICT qualification.
- Certificates in relevant tools or platforms, such as CompTIA or Microsoft certifications.
Learners will also build a comprehensive portfolio of evidence to demonstrate their skills and expertise, boosting their employability in the ICT sector.