Level: 1 Certificate
Location: South West, England
Start your journey today
Looking for a customer service role? Do you want to gain a nationally recognised qualification to demonstrate your knowledge and skills in this area?
Our customer service short course can be delivered remotely or face-to-face and can help you to prepare for employment in the customer service sector.
The course content includes:
- Delivering effective customer service
- Different communication methods
- Providing customer service in line with organisational procedures
- Dealing effectively with customer queries, problems and complaints
- Supporting the customer service environment
Regions served:
- South West, England
Eligibility
*Eligibility criteria applies. Get in touch to find out more.
Qualifications and certification:
Level 1 Certificate in Customer Service.
