Tailored support from the National Careers Service
Maggie immediately recognised both the barriers he faced and the strengths he brought to the table.
With a calm, approachable style that made it easy for Karl to ask questions, she created a clear action plan: first to update his CV, then to craft tailored cover letters, and finally to build an online presence and apply through platforms like Indeed.
Her support didn’t stop at paperwork—she helped Karl find structure and gave him the tools to stay productive and motivated during his job search.
Building confidence and momentum
“I think the structure really helped – it kept me productive every day,” Karl shared.
“Maggie’s easy approach, where we talked things through, gave me the confidence to ask questions. Things have changed out there, and it’s ever-evolving, but she makes it manageable.”
A new role with broader impact
Karl has now stepped into an exciting new role as a Business Development Officer, overseeing two business parks and supporting 59 local businesses.
This position draws on his extensive background in housing, business support, and community engagement, while introducing a new focus: helping connect local people with employment opportunities.
His work involves aligning business needs with local talent, supporting training initiatives, and contributing to the growth of small and emerging businesses across the area.
Coming full circle
It’s a full-circle moment in his career – moving from directly supporting residents to empowering the businesses that serve them.
Karl’s journey is a powerful reminder that careers rarely follow a straight path, and that with the right support, it’s possible to adapt to change and rediscover purpose.
Through two major career transitions, Maggie from the National Careers Service has been a steady source of guidance and encouragement.
Her practical advice and supportive approach have helped Karl navigate uncertainty with confidence and clarity, turning challenges into opportunities.
If you’d like to find out more about National Careers Service and the free support on offer, please call 📞 0800 100 900 or visit 💻 our National Careers Service website page.