Disability and Training

This Employability Practitioner – Level 4 programme is designed for practitioners delivering employability support within a range of organisations.

Designed for aspiring customer service professionals, this programme is designed to help you develop the skills you’ll need to specialise within this field.

This Customer Service Practitioner – Level 2 programme is designed to help you develop the skills you need to deliver high quality customer service, whether from the workplace, digitally or in the customer’s own locality.

This Apprenticeship Credit Controller / Collector – Level 2 apprenticeship would suit individuals working within credit management. Typical duties could include processing credit applications, agreeing credit terms and/or payment arrangements, invoicing, monitoring payment, allocating and reconciling cash and debt support.

This Business Administrator – Level 3 programme is designed to help you build the skills you need to develop, implement, maintain and improve administrative services, contributing to business efficiency.